Effective Date: 4th June 2025

At Fitoutprojects.ae, operated by Eurosec Interior Fitout LLC, we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, interact with our services, or communicate with us. Your trust is important to us, and we are fully transparent about how your data is handled.

1. Information We Collect

We collect different types of information to provide and improve our services. These may include:

a. Personal Information

This is information you voluntarily provide when you:

• Fill out contact or inquiry forms
• Place an order
• Subscribe to newsletters or updates
• Request technical support or customer service
  

Examples include:

• Full name
• Email address
• Contact number
• Company name (if applicable)
• Shipping and billing addresses
• Payment information (via secure third-party gateways)
  

b. Automatically Collected Data (Non-Personal Information)

When you browse our website, we collect information through cookies and analytics tools. This includes:

• IP address
• Browser type and version
• Operating system
• Time spent on pages
• Clickstream data
• Device type (desktop, mobile, tablet)
• Referring to websites or links
  

This information helps us understand user behaviour, enhance website functionality, and maintain security.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process transactions: Ensuring your orders are fulfilled, invoiced, and delivered smoothly
• To provide customer support: Responding to your queries, complaints, or service requests
• To personalize your experience, we recommend products or content based on your interests and previous visits
• To communicate with you: Sending order confirmations, delivery updates, promotions, newsletters, or policy updates
• To improve our website: Identifying trends and optimizing site performance through analytics
• To comply with legal obligations: Responding to lawful requests or protecting our legal rights
• To prevent fraud and misuse, monitor suspicious activity, and enforce site security
  

We only use your data for legitimate business interests and, where necessary, with your consent.

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your data in specific circumstances:

a. With Third-Party Service Providers

We partner with trusted vendors to provide services such as:

• Payment processing (e.g., PayPal)
• Order fulfillment and shipping
• Marketing and analytics tools (e.g., Google Analytics, Meta Ads)
• Website hosting and maintenance
  

These providers only receive data essential to their services and are required to keep your information confidential.

b. Legal and Regulatory Disclosure

We may disclose your data:

• To comply with court orders or legal processes
• To respond to legitimate government or law enforcement requests
• To prevent fraud, spam, or security threats
• To enforce our terms and conditions or protect our rights

c. Business Transfers

If Eurosec Interior Fitout LLC is involved in a merger, acquisition, or sale, your information may be transferred as part of the business assets. In such cases, you’ll be notified in advance.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to provide a better browsing experience. These may include:

a. Essential Cookies

Necessary for website functionality (e.g., navigation, form submissions, security)

b. Analytical Cookies

Track visitor behavior and site usage to help us improve performance (e.g., Google Analytics)

c. Functional Cookies

Remember your preferences, like language or location settings

d. Marketing Cookies

Used by third-party advertising platforms to show relevant ads based on your interests

You can control or delete cookies at any time by adjusting your browser settings. However, this may impact how certain features work.

5. Data Storage and Security

We take data security seriously and implement a combination of physical, technical, and administrative safeguards, including

• SSL encryption to protect data during transmission
• Secure server infrastructure
• Firewalls and intrusion detection systems
• Restricted access to personal data
• Regular vulnerability scans and software updates
• Strong password and authentication policies
    

Despite our efforts, no online system can be 100% secure. In the unlikely event of a breach, we will notify you and the relevant authorities as required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request that we delete your data, subject to legal limitations
• Restriction: Limit how your data is processed
• Objection: Opt out of marketing or data processing where applicable
• Portability: Request a copy of your data in a usable format for transfer
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at the details below. We will respond within the legally required timeframe.

7. Legal Basis for Processing (For Users in the United Arab Emirates)

If you are located in the United Arab Emirates (UAE), we process your personal data in accordance with the UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL). The legal bases on which we collect and process your data include:

• Your explicit consent –  When you voluntarily provide personal data or agree to our terms, we may process your data based on your informed consent.
• Performance of a contract –  When data processing is necessary to fulfil our obligations under a contract with you or to take steps at your request prior to entering into a contract.
• Compliance with legal obligations –  When we are required to process your data to comply with applicable UAE laws, regulations, or government requests.
• Legitimate interests –  When we process data for our legitimate business purposes, such as improving our services, marketing communications (subject to opt-out), or preventing fraud, provided that such interests do not override your fundamental rights and freedoms.
• Protection of vital interests –  When processing is necessary to protect your safety or the safety of others in urgent or emergency circumstances.
  

8. Data Retention

We retain your information only as long as necessary for:

• Fulfilling the purposes stated above
• Complying with legal and regulatory obligations
• Resolving disputes
• Enforcing our agreements

When your data is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may include links to third-party websites or services. These are provided for your convenience but are not under our control. We encourage you to review their privacy policies, as we are not responsible for their practices.

10. International Data Transfers

If you are accessing our site from outside the UAE, your data may be transferred to and processed in countries with different data protection laws. We take steps to ensure your data is protected in accordance with this policy and applicable regulations.

11. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will:

• Update the “Effective Date” at the top
• Notify you via the website or email if necessary

We recommend checking this page regularly to stay informed about how we handle your data.

12. Contact Us

If you have any questions, requests, or concerns regarding your privacy or this policy, please contact us:

https://fitoutprojects.ae/

Address: Office 30C10/30C11, I-RISE Tower, Al Barsha Heights, Dubai, UAE
Phone: (+971) 050-4948421
Email: info@fitoutprojects.ae